Shipping Information

We use the best method possible to ensure your gifts arrive when you choose.  We use Courierpost for all our courier deliveries.  This ensures that we can send to more addresses around New Zealand.  Including, rural delivery addresses and PO Boxes.  Courierpost is also considered to be one of the premium quality couriers servicing New Zealand addresses - and we think this is important!

Each Gifted gift box is shipped separately and carefully packaged to ensure perfect arrival.

Please check all of your addresses carefully.  We can not extend our guarantee to orders for which we are given an incorrect, or incomplete address.

Sometimes delivery arrival is out of our control.  For example rural delivery drivers only deliver a few days a week.  We will always do our best to take account of delays like this and send gifts a day or two earlier than normal to attempt to get the best delivery date possible for your recipient's benefit.

Hospitals, Hotels, Universities etc.
When delivering gifts to these types of addresses, we guarantee delivery to the reception or receiving department at the location on the date that you request. Unfortunately from this point on it is completely out of our control.

We know shipping charges can be a headache

So we have reduced these to a minimum:

All deliveries in the greater Auckland area = free of charge!  Between Pukekohe to Orewa inclusive.

Rest of North Island have a nominal charge of $5 added to your gift item, to contribute towards our shipping costs.

South Island deliveries have a nominal charge of $10 added to your gift item, to contribute towards our shipping costs.

If you have any questions about shipping please contact us at: support@gifted.co.nz

Product substitutions.

This is where gifting businesses often replace your ordered item with one of equal value - because it makes it easier for them.

Well we wont do it! - The gift you order with Gifted is the gift your recipient will receive!!